FAQ

Frequently ask questions.

Our MOQ varies depending on the product type and customization level. For standard products, we typically require a minimum order of [X] kg/liters. For custom formulations, we can discuss flexible options based on your needs.

Absolutely! We specialize in beverage R&D and can work with you to create unique flavor profiles tailored to your brand identity and target customers. Our team will guide you through ingredient selection, ratio testing, and final formulation.

Typically, the R&D process takes 2-4 weeks from initial consultation to sample approval, depending on complexity. Once the formula is finalized, production and delivery usually take an additional 1-2 weeks.

Our products have a shelf life of 12-18 months when stored properly in a cool, dry place. Each product comes with specific storage instructions and expiration dates clearly labeled.

Yes! We offer comprehensive training on how to use our products, including proper storage, mixing ratios, and drink preparation techniques to ensure consistent quality in every cup.

Yes, we serve businesses of all sizes. With our 20,000+ square meter production facility and daily output exceeding 100 tons, we can accommodate orders from independent cafés to large-scale chain operations.

CUSTOM SOLUTIONS

Your Vision, Our Expertise—Let's Create Together

From concept to cup, we develop signature syrups and concentrates tailored to your brand. With 20+ years of R&D experience, we turn your ideas into bestselling drinks.

Need more help?

Our team is ready to support you at every step—from product selection to recipe development. Choose the best way to reach us below.

Ticket Support

Submit a detailed inquiry about product specs, pricing, or technical questions. We'll respond within 24 hours with comprehensive answers.

Product Information

Browse our full catalog of syrups, concentrates, and ingredients. Download spec sheets, check availability, and explore flavor options instantly.

Do you need additional assistance?

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